Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
(0-2 Years) Walk-In : Multiple Positions @ Hyderabad
Job Position : Seller Support Associate / Alexa Data Service / Network Operation Center
Walk-In Location : Hyderabad, Telangana
Job Location : Hyderabad, Telangana
Compensation : INR 2,00,000 – 3,00,000 P.A. Both Side Transport and Meal Vouchers Additional
Desired Experience : 0 to 2 Years
Mandatory Education, Experience and Skills for all Job Roles :
# Education: 3rd level qualification Graduation
# Language: English proficiency
# 0 – 2 Years of Experience
# Demonstrated desire to expand skills into new areas.
# Technical (Computers and Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox
# Process improvement awareness and experience.
Seller Support Associate :
# The Seller Support team acts as the primary interface between Amazon and our 3rd party sellers. We obsess over providing world class support to 3rd party Sellers on the Amazon platform. We strive to predict the Seller’s needs before they recognize they may need our support, create innovative self-help tools, and provide solutions to help our partners better serve their customers.
# Demonstrates effective, clear and professional written and oral communication.
# Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
# Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
Alexa Data Service :
# In support of our commitment to enabling, expanding and enhancing interactions with our customers, Amazon is now developing speech and language technology.
# Speech and Language Transcribers to transcribe and annotate speech.
# Provide hands-on transcription and annotation services.
# Translate established guidelines into daily work practices.
# Work autonomously with minimum direction.
# The tasks will be primarily repetitive in nature and will require the individual to make judgment-based decisions keeping in mind the guidelines provided in the SOP.
Network Operation Center (Contractual Job) :
# Inside an Amazon robotic facility, a camera takes picture of bins and calculates the number of items in that bin. If there is any exception or mismatch of the number of items in the bin, the picture get assigned to VBI associate to review. VBI associate review the picture and mark if there is any mismatch. This is an operational role and will be in shifts.
# Understand the issue and make best use of the available resources to resolve it.
# Able to systematically escalate problems or variance in the information to the relevant owners/teams according to processes and standard.
# Ensure to surpass all performance and quality goals.
# Excellent communication, both verbal and written as one will be required to communicate with internal and external stakeholders.
Important Note :
# Candidates who have applied with Amazon in the last 6 months please excuse.
# 2017 Pass Outs please carry Consolidated Mark sheet or Provisional Degree Certificate.
Please Carry below documents (mandatory) :
# Updated Resume Copy
# Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License/College-ID)
# 2 Passport size Photographs
Note: Candidates without meeting given eligibility criteria – Please do NOT apply.
Walk-In Date : From 27th November 2017 to 1st December 2017 (Monday to Friday)
Walk-In Time : 10 AM to 2 PM only
Walk-In Venue :
Amazon Development Center,
Building No. 12C, 2nd Floor Raheja Mindspace,
Inorbit Mall Road, Vittal Rao Nagar, Madhapur,
Hyderabad – 500081
Use Google Map to Navigate us : http://tinyurl.com/Walkin-Amazon
Contact Person : Ms. Saumya Sikands