Career Opportunity At Akasa Air Hiring Customer Service Officers/Executives/Sr Executives/Supervisors Across India. Candidate should be 12th Pass or graduate to apply for the post having 0-5 Years of experience.
- Company – Akasa Air
- Role – Customer Service Officers/Executives/Sr Executives/Supervisors
- Experience -0-5Years
- Qualification – Any Graduate/ 12th Pass
- Location – Across India
- Salary -3LPA – 6 LPA
ABOUT COMPANY
Akasa Air, a brand of SNV Aviation Private Limited, is an Indian low-cost airline headquartered in Mumbai, Maharashtra, India. It was founded by Vinay Dube and Aditya Ghosh with investor Rakesh Jhunjhunwala holding a 46% stake in the airline.
The airline began commercial operation with its first flight service from Mumbai to Ahmedabad on 7 August 2022, after receiving its first Boeing 737 MAX 8 aircraft.[9] The CEO of Akasa Air, Vinay Dube, stated that Akasa’s goal is to have 18 aircraft by the end of 2022, and to add 12-14 aircraft per year. He also said Akasa Air’s fleet size should be approximately 72 aircraft within 5 years. Dube stated that the airline will initially have services from metro cities to tier-2 and tier-3 cities, as well as operating flights to major cities across India. The airline currently has 19 aircraft flying to 16 destinations, with an order for additional 56 aircraft with plans to launch one more destination
JOB DESCRIPTION FOR CUSTOMER SERVICE OFFICER /EXECUTIVE/SR EXECUTIVES/SUPERVISORS
Responsible for check-in, Reservations, ticketing, Special category passenger handling, Boarding Gate functions under the supervision of Duty officers / Duty Managers.
JOB RESPONSIBILITIES FOR THE POST OF CUSTOMER SERVICE OFFICER /EXECUTIVE/SR EXECUTIVES/SUPERVISORS
The job responsibilities for the post of Customer Service Officers/Executives/Sr Executives/Supervisors are as follows :
- Smile, greet customers when they approach for checking or any query.
- Accepting reservation and issuance of tickets at airport ticketing counters.
- Accept registered baggage and check if any visible damage and get LRT signed, customer to be informed about the liability and charge excess baggage (in case of exceeding normal baggage allowance).
- Checking of customer’s identity and checking them and their baggage for the flight, correctly recording of all weights and items which are to be put into the aircraft.
- Profiling of customers at checking, brief them on DG regulations and security banned articles in checked or hand baggage.
- Announcement of boarding, updating of FIDs, attending queries of customers, Reconciliation of checked in passengers at the boarding gates.
- Not under influence of alcohol or banned substance.
- Coordinate for connecting customers, their location and take advise / instruction from red cap, duty manager if flight has to be delayed to accept them. · Strict adherence to company policies, ensure properly groomed at all times.
- Ensure adherence to policies and procedures as laid down in the GOM.
- Carry out gate boarding functions like zone wise boarding, BGR and manual boarding in case of systems down.
- Effective use of ramp equipment, guiding blue collar teams for quick turnaround of aircraft.
- Secure, safe, punctual handling of customers, baggage, crew as applicable by organizing and controlling the terminal operations.
- Responsible for reporting to the superior’s occurrences, events, violations and acts that may affect safety, security and company reputation.
- Procedure is followed for the carriage of arms and ammunition, HUM, DGR etc.
- Ensure all communication, operational or administration are actioned promptly.
SKILLS REQUIRED FOR CUSTOMER SERVICE OFFICER /EXECUTIVE/SR EXECUTIVES/SUPERVISORS
1. FUNCTIONAL
a. Airport operations
b. Regulatory compliances.2. BEHAVIORAL/LEADERSHIP
a. Should possess a good communication skills b. Should be a good team player.
HOW TO APPLY FOR AKASA AIR JOB 2023 ?
To apply for the Akasa Air Off Campus Drive – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
Interested Candidates Can Apply Mail Their Resume To The Following Mail Id That Is Given Below 👇
Share your Resume/CV along with a professional passport size photograph at careers@akasaair.com or priya.sardesai@akasaair.com
FOR MORE INFORMATION YOU CAN CLICK THE GIVEN BELOW LINK
