Start Your Career with Sagility (Walk-In)as a Back Office/ Voice Process – for Mumbai &Chennai Location. Candidate must be Any Graduate apply for the post.
The complete details of this jobs are as follows:
- Company – Sagility (Walk in)
- Role – Back Office/ Voice Process
- Qualification – Any Graduate
- Experience – 0-1
- Location – Mumbai/ Chennai
- Salary – 1.75 – 2.25 LPA
ABOUT COMPANY
Sagility is a tech-enabled BPM services provider, a thought partner providing a broad spectrum of transformational services, to enable our clients provide efficient and hi-quality care across the healthcare system.
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. We optimize the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics.
Leading industry analyst firms have consistently cited our service excellence, breadth of offerings, and ability to execute. The most recent being recognized as a leader for Healthcare Payer Operations in 2022 as a part The Healthcare Payer Operations PEAK Matrix Assessment report by Everest Group.
WHAT YOU WILL BE DOING AS BACK OFFICE (MUMBAI)?
- Data Entry: Entering data into the company’s systems accurately and efficiently. This includes verifying and correcting any discrepancies in the data.
- Documentation Management: Organizing and maintaining records, files, and other important documents. This includes scanning, archiving, and retrieving documents as needed.
- Administrative Support: Providing administrative support to other teams as needed. This may include scheduling appointments, answering phones, and responding to emails.
- Process Improvement: Identifying areas for process improvement and implementing changes to streamline operations and improve efficiency.
- Quality Control: Ensuring that all work produced by the Back Office team meets the company’s quality standards. This includes reviewing work for accuracy, completeness, and compliance with company policies and procedures.
SKILLS REQUIRED FOR BACK OFFICE
- Good Communication Skill English
- Basic MS Office
- Good Typing Skills
- Organizational Skills: With multiple tasks to complete and often tight deadlines, Back Office employees need to be highly organized and able to prioritize their workload effectively.
WHAT YOU WILL BE DOING AS VOICE PROCESS (CHENNAI)?
- Customer Service: Interacting with customers over the phone, email or chat, answering their queries, resolving issues, and providing excellent customer service.
- Sales Support: Providing support to the sales team by taking customer orders, providing product information, and assisting with other sales-related tasks.
- Order Processing: Entering orders into the company’s systems accurately and efficiently, verifying and correcting any discrepancies in the data.
- Technical Support: Providing technical support to customers, troubleshooting issues with software, hardware, or other technical products over the phone or chat.
- Feedback Management: Collecting feedback from customers, analyzing it, and providing insights to the relevant teams to help improve customer experience and satisfaction.
ALSO APPLY FOR DCB BANK | WALK IN INTERVIEW | ANY GRADUATE / POST GRADUATESKILLS REQUIRED FOR VOICE PROCESS
- Communication Skills: As a Voice Process employee, you will interact with customers over the phone, email, or chat. You need to be able to articulate yourself clearly, understand customer needs, and provide effective solutions to their queries.
- Multitasking: Voice Process employees often have to manage multiple customer interactions simultaneously. You need to be able to multitask effectively, ensuring that each customer receives your full attention and resolving their queries in a timely manner.
- Problem Solving: Customers may come to you with complex issues that require creative solutions. You need to be able to analyze the problem, identify the root cause, and provide a suitable solution that meets the customer’s needs.
HOW TO APPLY FOR SAGILITY WALK IN INTERVIEW
To apply for the SAGILITY walk in Interview Candidate need to walk in to the Venue that is given below.
INTERESTED CANDIDATES CAN WALK IN TO THE FOLLOWING VENUE THAT IS GIVEN BELOW
BACK OFFICE (MUMBAI)
Date & Time : 28 March – 6th April , 11.00 AM – 5.00 PM
Venue : Rupa Renaissance, 8th floor, D-33, Turbhe Midc Rd, TTC Industrial Area, MIDC Industrial Area, Turbhe, Navi Mumbai, Maharashtra 400705
Contact – Pooja Chavan ( 9664530023 )
VOICE PROCESS (CHENNAI)
Date & Time : 27 March – 31st March , 9.30 AM – 5.30 PM
Venue : Sagility Health, 5th Floor, JayanthTech Park, Padmini Gardens, Mount Poonamalee Road, Nandambakkam, Chennai 600 089 Land Mark: Opposite to Chennai Trade Centre and Near Miot HospitalContact – Surender M ( 8015421913 )
