Salesforce Administrator Acuity Knowledge Partners

JOB DESCRIPTION

Education/ Experience and Skill Requirement Bachelor’s degree in Computer Science, Information Technology or a related field

Willing to work in US/UK shift timings

Certification in Salesforce Administration

Over four years of experience as a Salesforce Administrator

Proficiency in Salesforce data management and Salesforce configuration including, custom objects, fields, page layouts, workflows, permission sets and validation rules

Experience in data migration, data mapping, validation and testing

Ability to work with SQL and write basic queries to support data management tasks

Knowledge of Salesforce development using languages/frameworks such as Apex, Aura and LWC

Understanding of platforms and tools, such as Salesforce Marketing Cloud, Salesforce Pardot, Tableau, PowerBI, DealCloud and/or Oracle Eloqua, will be an added advantage

Excellent written and verbal communication with strong interpersonal skills and sense of client service

Solution oriented with a high sense of quality, attention to detail, accuracy, efficiency, and adherence to tight deadlines

Knowledge/interest in capital markets, funds, and asset management will be an added advantage

Responsibilities Administer and maintain multiple Salesforce instances, ensuring data accuracy and integrity and overseeing system security, data access and backups

Work with end-users to understand business requirements and configure Salesforce to meet those needs

Develop and maintain custom fields, page layouts, custom objects and workflows to support business processes

Participate in projects to integrate Salesforce with other systems and tools

Manage and support the data migration process, including data mapping, de-duplication, validation and testing

Assist Salesforce development teams in creating and modelling data structures and loading associated test data

Develop and maintain reports, dashboards and metrics to support data-driven decision making

Carry out general administration tasks and workflow monitoring on Salesforce