IBM Off Campus Drive 2024 Hiring Technical Support Engineer for Bachelor’s/Master’s Degree Candidates Can Apply online from below details. Candidates who are interested in IBM Off Campus Job Openings can go through the below to get more information.
IBM hiring Technical Support Engineer
Company: IBM
Qualifications: Bachelor’s/Master’s Degree
Experience Needed: Freshers
Location: Bangalore
Req ID: 691326BR
Introduction
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.
Your Role and Responsibilities
We are looking for Software Engineers who are self-starters, quick learners, and who enjoy working in a challenging, fast paced environment. Members of our teamwork with the world’s leading companies in industries including banking, commerce, insurance, social media, transportation and governments as they enable their mission critical business applications via the web.
Responsibilities:
Providing remote technical support assistance to our clients using Problem Determination (PD) and Problem Source Identification (PSI) skills.
Performing and managing medium to complex production (Technical) support tasks and activities that require beginner to subject matter knowledge regarding application and its functionality.
In addition to determining recommendations for problem resolution, our engineers communicate action plans to our clients to ensure that the client is satisfied with steps towards resolution or the problem’s root cause.
Our engineers continually flex their technology skills through driving problem resolution using improvements to existing and/or new technical support tools and procedures which can often include examining source code, providing feedback to development for product improvement, creating test cases, creating tools or providing debug modules to our clients.
This position is specifically for Technical Support Engineer candidates who will be part of a worldwide team responsible for diagnosing and troubleshooting appliance hardware, software & firmware problems within IBM Automation spanning multiple operating systems, virtual, and cloud.
Must be willing to work on a weekend rotation to lead diagnosis of critical customer outages.
Required Technical and Professional Expertise
Distributed/UNIX/Linux operating systems
Knowledge of public or private cloud and knowledge of infrastructure and software
Knowledge of IBM Storage technologies eg. V7000, FS900
Understanding of Networking
Knowledge on Compute, VMs – VMWare, KVM
Working knowledge of database systems
Ability to troubleshoot and identify the root cause of issues
English language skills including read, write and speak
Preferred Technical and Professional Experience
Communication and customer focus skills – be able to understand customer problems and articulate complex problems
Bachelors Degree in Computer Science or related field preferred
Apply to IBM hiring Technical Support Engineer
How to Apply IBM Off Campus Drive 2024
Click on Apply to Official Link IBM Above – You will go to the Company Official site
First of all Check, Experience Needed, Description and Skills Required Carefully.
About Company
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
Company Website: ibm.com
