Yash Technologies is Hiring Associate Consultants – IT. Apply Now!.BE/BTech/Any graduate candidate can apply for the post.
The complete details of this jobs are as follows :
- Company – Yash Technologies
- Role – Associate Consultants & Other Multiple Roles
- Qualification –BE/BTech/Any graduate
- Experience – Freshers – 2 years
- Location – Across India ( Multiple Locations)
- Salary –3 LPA – 6 LPA
What You Will Be Doing As Associate Consultants – IT?
- The Service Desk Agent is the first point of contact for the users who call our IT Service Desk.
- While providing the highest level of customer service, the Service Desk Agent answers incoming calls, emails, and Chats tracks all information in a call tracking system, and uses a knowledge base tool along with their expertise to resolve tier 1 requests in a timely fashion.
- The Service Desk Agent escalates unresolved problems/issues/requests to the proper tier 2 and 3 support team.
- Troubleshooting End user issues on various software applications, hardware, network and telecommunications systems, access management, O365 administrating, and providing desktop support.
- Active Directory, O365 Tools and Services, IT Service Desk, Windows Services
Skills Required for Associate Consultants – IT
- Basic to advanced understanding of networking.
- Proven communication skills, specifically in the areas of active listening and open questioning.
- Demonstrated strong interpersonal skills: telephone, customer service, conflict management, and negotiating.
- Ability to work as part of a team with minimal supervision.
- High-level understanding of business functions and the ability to discern impact of end user requests and defects in IT infrastructure on the business.
- Demonstrate strong analytical and problem-solving skills on the workstation, client/server, and business applications.
- Ability to use available tools to provide rapid resolutions.
HOW TO APPLY FOR Yash Technologies 2023 ?
To apply for the Yash Technologies 2023 Off Campus Drive – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Yash Technologies company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
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