Dassault Systèmes Off Campus Drive 2023 Hiring Technical Support for BE/BTech/ME/MTech Candidates Can Apply online from below details. Candidates who are interested in Dassault Systèmes Off Campus Job Openings can go through the below to get more information.
Dassault Systèmes hiring Technical Support
Company: Dassault Systèmes
Qualifications: BE/BTech/ME/MTech
Experience Needed: 0-3+ years
Location: Bangalore
Req ID: 536930
Description for Technical Support
BIOVIA, a brand of Dassault Systèmes, supports industries and organizations that rely on scientific innovation to differentiate themselves. Our customer base includes the world’s largest pharmaceutical, biotechnology, biologics, medical device, and contract manufacturing/research
BIOVIA is seeking a motivated Technical Support Engineer to join our team in San Diego, CA, or Waltham, MA. This role is for a client-focused Technical Support Engineer with a solid technical prowess to provide post-sales support for our enterprise software solutions.
Do you have dreams and enjoy a challenge? Here at Dassault Systèmes, we empower people with a passion for changing the world. Let’s open new horizons together with the power of 3DEXPERIENCE virtual universes!
Roles & Responsibilities:
This role primarily focuses on handling support requests from customers who need help with our commercial enterprise software products.
Our support model allows our support engineers to work directly with customers providing technical support for post-deployment issues.
BIOVIA Technical Support Engineers play an essential role in our customer’s success by quickly responding to customer service requests, documenting updates to customer issues in service request management tools, and working with R&D to improve the quality of BIOVIA software.
To be successful in this role, applicants must be excellent communicators in the English language, with a desire to learn, possess an analytical mindset, and a penchant for helping customers.
Ultimately, you will support our reputation as a company providing excellent product support to our BIOVIA customers.
Qualifications:
0-3+ years of prior experience delivering technical support for enterprise software.
A Bachelor’s degree or higher degree in Information Technology, Mechanical Engineering, , Computer Science or a Life Sciences related domain
Be an avid problem solver who strongly desires to be in a customer-facing role.
Have the ability to work independently or in small teams
Demonstrable experience in any/all of the following technology areas would be a distinct advantage:
BIOVIA product, life science industry, or chemistry/biology laboratory domain experience.
SQL script creation and Oracle Database Administration
Microsoft Windows Server system administration and Active Directory
Web servers and networking technologies, such as Apache Tomcat or Microsoft IIS with SSL/TLS certificates
TCP/IP and network topology knowledge, including load balancers, routers, etc.
Citrix XenApp or similar virtualization software
How to Apply Dassault Systèmes Off Campus Drive 2023
Click on Apply to Official Link Dassault Systèmes Above – You will go to the Company Official site
About Company
Dassault Systèmes SE is a European multinational software corporation which develops software for 3D product design, simulation, manufacturing and other 3D related products. Founded in 1981, it is headquartered in Vélizy-Villacoublay, France, and has 22,500 employees across 197 global offices.
Company Website: 3ds.com
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