Wipro Off Campus Drive 2024 Hiring System Engineer for Any Graduate Candidates Can Apply online from below details. Candidates who are interested in Wipro Off Campus Job Openings can go through the below to get more information.
Wipro hiring System Engineer
Company: Wipro
Qualifications: Any Graduate
Experience Needed: Freshers
Location: Chennai
Req ID: 3043070
Description for System Engineer
Excellent communication skills,
Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
Answer incoming calls and respond to customer’s emails intimely manner.
Manage and resolve customer complaints.
Identify and escalate issues to supervisors as and when needed.
Provide product and service information to customers.
Research required information using available resources andOffer Solution to customers.
Research, identify, and resolve customer complaints usingapplicable software.
Route calls and tickets to appropriate resources and Domains whocan best support he user,
Document all call information according to standard operatingprocedures.
Recognize, document, and alert the management team of trends incustomer calls.
Create SOPs for new Issues and resolution given.
Complete call logs and reports.
How to Apply Wipro Off Campus Drive 2024
Click on Apply to Official Link Wipro Above – You will go to the Company Official site
First of all Check, Experience Needed, Description and Skills Required Carefully.
About Company
Wipro is an Indian multinational corporation that provides information technology, consultant and business process services. It is one of the leading Big Tech companies.
Company Website: wipro.com
